AGT WinUI 3 operation console
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Support

Support works best when the AGT report, machine evidence, and package version are sent together.

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AGT WinUI 3 Traditional Chinese main window
Screenshot captured from the current local AGT WinUI 3 build.

Current status

Review-first beta for inspection and rehearsal; production writes and cutover still require operator-machine evidence.
Get Windows beta package

Report

Save support report

Use the in-app report controls before asking support to diagnose an issue.

Evidence

Attach environment status

DPI, monitor, and administrator evidence decide whether a machine-specific issue can be closed.

License

Include license status

For registration problems, include activation or deactivation status from the License page.

Response

What support will check

Support will compare the package version, UI language, evidence status, and current blocker list before recommending the next action.

  • Package zip name
  • ver/latest.json
  • CHECK_OPERATOR_EVIDENCE_STATUS.cmd output
  • Support report and screenshot
  • ReturnPacket zip or folder when requested